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Process Consulting
 
 
 

Our Business Process Consulting practice helps clients achieve operational excellence. Our domain experts for process analysis and design benchmark client processes against the best in the industry and provide solutions based on the vision of the company. The Business Process Improvement practice is a consortium of business analysts and quality practitioners, who bring in their process improvement experience along with expertise in using analytical tools.

 
     
  Business Improvement Approach  
  Business Analysis Group  
 

The Business Analysis group is the primary repository of domain knowledge within Adaequare. Our business analysts possess global experience in the financial, telecom, logistics and healthcare domains and have a competent understanding of both business and technology. The team develops customized solutions that deliver tangible value to enterprises. Regular interactions through a virtual team room encourage knowledge exchange through an e-learning framework.

Adaequare' Business Analysis Group provides strategic advice to streamline business processes and ensure alignment of technology with business objectives. It shares ideas and best practices, while encouraging knowledge exchange and learning through an e-learning framework. The group not only provides workable solutions to the client, but also strengthens their project implementation methodology.

The Business Analysis Group is focused on maximizing the business value of IT for our customers. Our philosophy is 'The end solution should make business sense, as business drives technology and not vice versa.' We have over 350 Business Analysts who bring in expertise across multiple domains.

e understand and represent stakeholder requirements through pre-field activities and requirement analysis, while we leverage on our domain expertise.

 
     
  The services offered include:
 
 
Sharing best practices gleaned from our myriad projects and highlighting areas for improvement through Business Process Re-engineering and technology  
Using functional expertise to organize, document and communicate functional requirements for the planned system  
Conducting user acceptance tests through granular detailing  
Ensuring knowledge transfer to the business users, through user training and workshops to facilitate optimal use of the solution  
 
     
  Other Services include:  
 
Functional and Technology Strategy roadmaps  
Understand business strategy  
Understand functional and technical adequacy of current systems  
Understand business goals/objective  
 
     
  Project Management Office (PMO) for the client  
 
Manage all activities related to a project on behalf of the client  
Prioritize requirements, draft a roadmap for implementation  
Manage implementation of the system/product  
 
     
  Quality Consulting  
 

The Quality Consulting group helps companies define and implement world-class software engineering practices and processes, in line with internationally acclaimed process models such as SEI's Capability Maturity Model, ISO 9001:2000. The rich collective experience and skills of this group has been instrumental in successful implementation of processes.

We help companies define and implement world-class software engineering practices and processes, in line with internationally acclaimed process models such as SEI's Capability Maturity Model, ISO 9001:2000.
 
     
  Software Process Consulting Services  
 
Process model selection/identification of process improvement areas  
Process definition  
Process implementation and training  
Process measurement & analysis program  
Process demonstration and audit services  
Software quality assurance & testing services  
Enterprise project office tool implementation  
 
  Process Improvement Methodology  
 
Adaequare adopts a four phase approach towards delivering an integrated software improvement service to its clients. Each phase has well-defined objectives with the entry and exit criteria documented in the overall software improvement project plan. This ensures that the process improvement project remains focused towards delivering tangible business benefits to the client.
 
     
  Phase I: Process Discovery  
 
Aimed at systematically planning the software process initiative of the client organization  
 
     
  Phase II: Process Definition  
 
Aimed at facilitating process definition & building process awareness within the client organization  
 
     
  Phase III: Process Piloting  
 
Aimed at validating and fine-tuning the processes before going in for organization-wide deployment
 
 
     
  Phase IV: Process Deployment  
 
Aimed at institutionalizing the new/enhanced processes in the client organization
 
 
     
  Customer Centric Charter  
 
Customer Centric Charter is a set of simple, unambiguous, charter statements that sets the standard of service a customer will receive at common points of interaction with the company. It provides senior management with a set of operational controls to drive employee behavior and fine tune the customer experience. This encourages middle management to design and measure operational process in terms of the customer experience being delivered and evaluate existing operational and service improvement initiatives against the charter, while providing focus through customer-oriented targets.
 
     
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