ProductSupport
Introduction of services
Product Support Services play multiple roles in a product company. These services are also responsible for ensuring customer satisfaction leading to reference ability, thus boosting product sales. Product Development companies risk of losing legacy customers to competition due to inadequate support. Our Product Support practice is distinct from services provided by a system integrator or a pure services organization.
Key Offering
Adaequare's Product support infrastructure was specifically developed keeping in mind software companies. With dedicated infrastructure and team at our Offshore Delivery Center in India, we deliver product support and maintenance services in the following ways:
- 24x7 Product Support & Maintenance
- Early product support and Preventive maintenance planning
- Enhanced application management
- TAT driven product support
- Seamless integration between systems and supporting network infrastructures
ADQ Advantage
Adaequare mobile R&D team brings together the following factors to enable faster mobility for your products and applications:
- Adaequare boasts of Domain Expertise in
- Legacy application maintenance
- Software product maintenance
- Database and data warehouse support and
- eCommerce Maintenance
- Knowledge centric approach - shift from post-failure analysis to predictive analytics
- Efficient Knowledge Assets
- In-house engineering team to offer value-added services
Services Statement
With Adaequare, you have greater flexibility for growth. Our singular focus on client satisfaction helps us achieve higher SLA Standards. We strive for highest-quality in solving complex problems, mitigating risks and maximising ROI.
Support Statement
Outsourcing maintenance and support enables your business to experience a high level of service and quick response. Our in-house engineering services give us a greater understanding of the product functionality and technology issues. Rely on Adaequare and add value to your business.